Receptionist

Job Description and Duties

A receptionist is responsible for providing administrative support and welcoming visitors in an office or organization. Their main duties include answering phone calls, transferring calls to appropriate departments, and taking messages when necessary. Additionally, receptionists greet guests, clients, or customers upon arrival and direct them to the respective meeting rooms or offices. They also handle incoming and outgoing mail, as well as maintaining the reception area clean and organized. Furthermore, receptionists may assist with scheduling appointments, organizing meetings, and managing the office's calendar. They are often the first point of contact for anyone entering the premises, so they must possess excellent communication and customer service skills. In summary, a receptionist fulfills various administrative tasks to ensure the smooth operation and professional image of the organization.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office

• Direct visitors to the appropriate person and office

• Answer, screen and forward incoming phone calls

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Provide basic and accurate information in-person and via phone/email

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Order front office supplies and keep inventory of stock

• Update calendars and schedule meetings

• Arrange travel and accommodations, and prepare vouchers

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment (e.g. fax machines and printers)

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

To apply fill the form bellow to schedule date and time for interview